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Ask tough questions in interviews

by Joan Lloyd - www.joanlloyd.com

Dear Joan,
I have been looking for a job for several months and I have had several interviews. I would like some advice on how to ask questions about things like the company and the boss' style.

I don't want to take a job that I'll regret later. But how do you ask these questions without being seen as rude? Couldn't it hurt my chances if I ask them?

Answer:
A responsible employer will be more impressed than insulted by your directness.

If the interviewer avoids your questions or seems hesitant or uncertain, it could be a warning signal. In fact, you'd be wise to ask even more questions.

Timing and tact play an important part in your inquiries. Your initial discussions will center on your past achievements and potential contributions to the company.

But once it's clear that you're a serious contender, the conversation should shift subtly from what you can do for the company to what it can do for you.

A good job choice starts with a decision based on enough information. Too few people ask their potential employer questions that could make the difference between clear sailing and capsizing. "Business Week Careers" reports that 10% of all newly hired employees are either fired or strongly encouraged to quit within their first six months on the job. The five most common reasons are: failure to fit in, overselling qualifications, bad chemistry with the boss, inability to adjust to the company's way of doing things, lack of a skill crucial to the job.

To make sure your decision results in a good job fit, ask questions like these before saying yes:


� What happened to the last person who had this job? If the person was promoted, ask why and where. This will provide clues that will help you match your skills and career goals to the position. If he or she was fired, ask why. Listen for barriers and stumbling blocks you'll want to avoid. Also, beware of a boss with unrealistic expectations.

� Why isn't the company promoting from within? Listen for the corporate philosophy as well as the boss' reasons. It will give you insight into potential snags in your own upward mobility.

� How could you characterize your leadership style? Ask how decisions are made, work is delegated and goals are set.

� May I talk to someone who is doing what I'll be doing? If the employer leaves the two of you alone, it's a good sign. Ask about the boss' best and worst traits, the biggest problems and what it takes to succeed.

� What is the company like as a place to work? What are the basic values that make up its culture? Ask about education levels, favored backgrounds, what gets rewarded.

� Who will evaluate my performance? When? How? This question could be the most important one. For example, if your evaluator won't be working closely with you, you'll need to know how judgments will be made.

JoanLloyd has a solid track record of excellent results. Her firm, JoanLloyd & Associates, specializes in leadership development, organizational change and teambuilding. This includes executive coaching, 360-degree feedback processes, customized leadership training, conflict resolution between teams or individuals, internal consulting skills training for HR professionals and retreat facilitation. Clients report results such as: behavior change in leaders, improved team performance and a more committed workforce.

JoanLloyd has earned her C.S.P. (certified speaking professional) designation from the National Speakers Association and speaks to corporate audiences, as well as trade & professional associations across the country. Reach her at (800) 348-1944, mailto:info@joanlloyd.com, or www.JoanLloyd.com


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